Privacy Policy

This Privacy Policy explains how The Patchwork Pony collects, uses, and protects the personal information obtained from visitors of our website. We are committed to safeguarding the privacy and confidentiality of your personal information.

By accessing and using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.

1. Collection of Personal Information

1.1 Information You Provide: When you contact our store via phone or email to inquire about our products or request personalized assistance, we may collect personal information such as your name, mailing address, email address, and phone number.

1.2 Information We Collect Automatically: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies or similar technologies to enhance your browsing experience and gather statistical information about our website's usage.

2. Use of Personal Information

2.1 Personalized Assistance: We use the personal information provided by you to assist you in purchasing items from our online catalog. This may include shipping items directly to you if requested.

2.2 Internal Record-Keeping: We may use your personal information for internal record-keeping purposes, such as order fulfillment, customer service, and improvement of our products and services.

2.3 Communication: We may use your contact information to respond to your inquiries, provide updates about your order, and send promotional materials or newsletters if you have opted-in to receive such communications. You may unsubscribe from these communications at any time.

3. Sharing of Personal Information

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping carriers or payment processors. These service providers are obligated to protect your information and are prohibited from using it for any other purpose.

3.2 Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.

4. Security of Personal Information

4.1 Data Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the Internet or storage system can be guaranteed to be 100% secure.

4.2 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children's Privacy

Our website is not intended for individuals under the age of [minimum age]. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child, please contact us immediately.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.